At Donmac Data Hub, we prioritize your data privacy and security above all else. This Privacy Policy details how we collect, use, process, and safeguard your personal information when you use our web platform and automated data dispatch services in compliance with the Data Protection Act of Ghana (Act 843).
1. Information We Collect
To facilitate instant data bundle dispatches and wallet top-ups, we collect necessary user details including:
Personal Identification: Full Name, Email Address, and Mobile Phone Number.
Transaction Logs: Mobile Money transaction references, top-up amounts, target bundle recipient numbers, and timestamp logs.
Technical Data: IP addresses, browser types, device information, and active session identifiers for fraud prevention.
2. How We Use Your Information
Processing automated data bundle top-ups across Telecel, MTN, and AT networks.
Verifying Mobile Money payments and crediting your Donmac Data Hub account wallet.
Sending real-time transaction notifications, order confirmations, and system alerts.
Preventing fraudulent transactions and ensuring network API integrity.
3. Data Protection & Security
All HTTP communications are encrypted via SSL/TLS (256-bit encryption).
Sensitive details such as passwords and security PINs are stored securely using salted cryptographic hashes.
Mobile Money PINs are NEVER requested, handled, or stored by Donmac Data Hub. All MoMo prompts are handled directly by telecom networks.
4. Third-Party Sharing
Donmac Data Hub does not sell, rent, or trade your personal information to third parties. Data is shared exclusively with partner telecom operators (MTN Ghana, Telecel Ghana, AT Ghana) solely for order fulfillment purposes.
5. Contact Our Data Protection Officer
If you have questions regarding this Privacy Policy or wish to exercise your data subject rights under Act 843, please contact our support team: